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Questions

Product Care TOP

All The Enchanted Frog label products may be machine washed on cool delicate with like colors.  Tumble dry on low or hang to dry.

Return/ Exchange Policy TOP

We want for you to be happy with your purchase from The Enchanted Frog.  We will be happy to exchange or send a merchandise credit if you are unsatisfied with a product.  Returns and exchanges must be done within 7 business days of receipt and must be in new and unused condition with original tags and packaging.  If you would like to return or exchange a product, you must email us at TheEnchantedFrog@gmail.com and obtain a Return Authorization Number.  This number must accompany your returned product.  Shipping and handling is non-refundable on returned product.  Merchandise must be returned with the Return Authorization Number, insured and with prepaid shipping and handling.

Shipping TOP

We ship within 1-2 business days.  Orders will be shipped via USPS or UPS, unless otherwise stated in the product information.

 

 

 

Shipping Rates TOP

In the continental US, shipping rates are as follows:

 

To $74.99                $6

$75.00 plus              FREE

 

 

International orders add $15.

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